Privacy Policy
Privacy Policy
Effective Date: October 5, 2026
Lofer Group LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website at:
Information We Collect
We may collect information that you voluntarily provide to us, including:
- First and last name
- Phone number
- Email address
- ZIP code
- Address or location information when relevant to an insurance request
- Insurance-related information you provide when requesting assistance
- Information submitted through website forms, chat widgets, quote request forms, or appointment forms
- Any other information you voluntarily provide when contacting Lofer Group LLC
How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Provide assistance with ACA/Obamacare, Medicare, Auto, Home, and other insurance options
- Provide insurance quotes or information
- Assist with insurance applications or enrollment
- Schedule and manage appointments
- Contact you regarding your request
- Send service-related follow-ups and updates
- Communicate with you by phone, SMS/text message, or email when you have provided the appropriate consent
- Improve our website, services, and customer experience
- Comply with applicable legal and regulatory requirements
SMS Communication & Consent
Users may opt in to receive SMS messages from Lofer Group LLC through our website at:
Users may provide consent by entering their phone number into a website form, chat widget, appointment form, quote request form, or other contact form and submitting their request.
SMS messages may include:
- Responses to inquiries
- Appointment scheduling and reminders
- Insurance quote or coverage follow-ups
- Information regarding ACA/Obamacare, Medicare, Auto, Home, or other insurance options
- Application or enrollment-related communications
- Policy or service-related updates
- Customer service communications
Message frequency may vary. Message and data rates may apply.
Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
SMS Consent and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers that support our business operations, such as customer service, technology, communications, or messaging services, may be permitted when necessary to provide our services.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
All categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent unless disclosure is necessary to provide the messaging service or is required by law.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their independent marketing or promotional purposes.
We may share information when reasonably necessary to:
- Provide the insurance services or information you requested
- Communicate with insurance carriers, agents, brokers, or service providers when necessary to assist with your insurance request
- Process insurance applications, quotes, or enrollment requests
- Operate and maintain our website, CRM, communications systems, and other business technology
- Provide customer support
- Comply with applicable laws, regulations, court orders, or other legal obligations
- Protect the rights, safety, or property of Lofer Group LLC, our customers, or others
Service providers that receive information on our behalf are expected to use it only for the purposes necessary to provide their services.
Insurance Information
Because Lofer Group LLC provides insurance-related services, you may voluntarily provide information necessary to obtain quotes, compare insurance products, determine eligibility, or assist with applications.
Depending on the insurance product requested, this information may be shared with applicable insurance carriers, enrollment platforms, or other authorized parties as necessary to provide the service you requested.
Submitting information does not guarantee eligibility, approval, coverage, pricing, or enrollment in any insurance policy or plan.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or misuse.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Your Rights and Choices
You may contact us to:
- Request access to personal information we maintain about you
- Request corrections to your personal information
- Request deletion of certain personal information, subject to legal and business recordkeeping requirements
- Update your contact information
- Opt out of certain communications
You may opt out of SMS communications at any time by replying STOP.
You may request assistance regarding SMS communications by replying HELP.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to:
- Improve website functionality
- Understand how visitors use our website
- Analyze website traffic
- Improve user experience
- Measure the effectiveness of our website and advertising
You may be able to manage cookies through your browser settings.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including insurance carriers, quote platforms, scheduling services, analytics providers, CRM systems, or other technology providers.
Lofer Group LLC is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Medicare Disclaimer
Lofer Group LLC is an independent insurance agency and is not affiliated with or endorsed by the U.S. government or the federal Medicare program.
We do not offer every Medicare plan available in your area. Please visit:
or call 1-800-MEDICARE (1-800-633-4227) for information about all available Medicare options.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 18 through our website.
Changes to This Privacy Policy
Lofer Group LLC may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acknowledgment of the updated Privacy Policy.
Terms of Service
Your use of this website is also governed by our Terms of Service:
https://lofergroup.com/terms-of-service
Contact Information
Lofer Group LLC
10300 North Loop B1
El Paso, TX 79927
Phone: (915) 244-0172
Website: https://lofergroup.com
Privacy Policy: https://lofergroup.com/privacy-policy
Terms of Service: https://lofergroup.com/terms-of-service